Maintenance & Support
When you opt for a new business telephone system, you simply want something that just works in a way that’s good for your business. A dysfunctional system can be costly and disastrous for any business. In order to protect you from the unexpected, Reach have invested in comprehensive support; allowing a remote diagnostics of your system and lines to be performed in minutes. This means that we can offer you absolute peace of mind and the knowledge that your telephony is in our capable hands.
At Reach, we’re proud to say that we diagnose and resolve 96% of any phone system issues within the 1st day of a report being logged. Over half of these are resolved in the first 30 minutes.
Our in-house engineering team are on hand to offer UK, comprehensive support with unrivalled response time deleted text to all of our customers. Reach 24/7 is provided as standard to all of our customers letting you rest assured that you’re fully protected 24 hours a day, 364 days a year. We can get your business back on its feet in no time.