Reach telecoms working in automotive service industry

If you’re working in the automotive service industry you’ll understand how important it is to manage your calls on the go. Our unique solution for the automotive industry ensures incredible portable coverage, ease of use and durability in the workplace while also automatically assisting business telephony requirements.

On top of that, there are also other benefits that could help your business:

In partnership with:

HiQ Tyres & Autocare logo - broadband and phone deals
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Computer Telephone Integration

The automotive industry sees a high quantity of repeat customers. Our computer telephony integration allows you to see who’s calling and to automatically log contact information for easy reference next time you need it.

No more number searching; existing customer and supplier contact lists can be uploaded into the telephone system software or, where possible, a full integration with an existing database or CRM.

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Missed Calls & Reporting

At Reach, we programme your system to automatically operate around your business’ hours. It’s a fact; 80% of callers won’t leave a voicemail message and will simply hang up. We ensure that all of your missed call information is sent to you to chase back with a list compiled as an email and sent every morning with callers’ names and numbers. This lets you simply click the number to call your customers back.

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On-Hold Marketing

Research suggests that 50% of customers will hang up when placed on-hold with silence for 30 seconds or more. Our on-hold marketing uses a personalised mix of music and voice to keep customers engaged while on-hold.

In addition to keeping your customers on the line, you’re also promoting your brand awareness or business offerings.

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Call Recording

In the automotive industry, a lot of agreements are made verbally over the telephone. The introduction of call recording from Reach enables {deleted text} you to have records of the agreements you’ve made.

Our call recording lets you search your records to resolve the potential discrepancy, ensuring ultimate protection of your business.

What our clients say

VelTrucks testimonial - business telephone systems

We only needed a telephone system for a small business and with a simple set up to help us deal with calls when nobody was in the yard to take them. Reach have given us an easy way to transfer to our mobiles and given us some other clever ways to improve our services. Installation was easy. Friendly bunch and easy to get hold of. – Rob Sacree, Director

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Find out more how we can help your workplace!